Privacy Policy
This Privacy Policy explains how Renvra Group Ltd collects, uses, and protects personal information provided through our website, advertisements, and communication channels.
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Information We Collect
We collect information that you voluntarily submit when you:
-Complete a contact or enquiry form
-Submit information through online lead forms or advertisements
-Communicate with us via phone, SMS, email, or messaging platforms
This information may include your name, business name, phone number, email address, location, and details relating to your enquiry.
We may also collect limited technical information automatically, such as IP address, device type, browser information, and website interaction data through cookies or similar technologies.
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How We Use Your Information
We use personal information solely to:
-Respond to enquiries and requests
-Provide information about our services
-Arrange calls, consultations, or follow-up communications
-Operate and improve our lead-generation and communication systems
-Maintain internal records related to enquiries and service delivery
We do not use personal data for unrelated purposes.
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Legal Basis for Processing
Personal data is processed under one or more of the following lawful bases:
-Your consent when submitting information
-Legitimate interest in responding to business enquiries
-Performance of a contract or pre-contractual communication
-Compliance with legal or regulatory obligations
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Communications (Calls, SMS, Email)
By submitting your contact details, you acknowledge that we may contact you by phone, SMS, or email in relation to your enquiry.
You may opt out of communications at any time by replying STOP to SMS messages or contacting us directly.
We do not engage in unsolicited mass messaging or spam activity.
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Data Sharing
We may share information with trusted service providers that support our operations, such as:
-CRM and call-tracking systems
-Communication and messaging platforms
-Analytics and performance tools
All third parties are required to handle data securely and only for operational purposes.
We do not sell or trade personal data.
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Cookies and Tracking
Cookies may be used to ensure website functionality, measure traffic, and understand usage patterns. You can manage or disable cookies through your browser settings.
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Data Storage and Security
We apply reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, or misuse. Data is stored within secure systems used for business operations.
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Data Retention
Personal information is retained only for as long as necessary to respond to enquiries, maintain records, and meet legal or operational requirements.
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International Data Transfers
Where data is processed outside the UK, appropriate safeguards are applied to ensure compliance with data protection standards.
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Your Rights
You have the right to:
-Access your personal data
-Request correction or deletion
-Object to or restrict processing
-Withdraw consent at any time
Requests can be made using the contact details below.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
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Children
Our services are intended for business users only and are not directed at individuals under the age of 18.
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Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available on this page.
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Contact Information
Renvra Group Ltd
Email: contact@renvra-group.com
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Complaints
If you have concerns about how your data is handled, you may contact the UK Information Commissioner’s Office (ICO).
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Consent
By submitting your information through this website or related communication channels, you acknowledge and consent to the collection and use of your data as described in this Privacy Policy.
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