FAQs

Who do you work with?

We work with UK-based businesses that are actively generating inbound enquiries and want a structured, reliable system for handling those enquiries and converting them into booked conversations.

What services do you provide?

We provide operational and systems support focused on inbound enquiry management, appointment coordination, structured follow-up, and performance tracking. Our role is to help businesses respond efficiently, maintain consistent communication, and improve conversion across their enquiry flow.

Do you generate or sell leads?

No. We do not sell consumer data or resell leads. All enquiries originate from the business’s own marketing activity or direct inbound interest. Our services focus on managing and optimising inbound demand, not lead resale.

How do you communicate with businesses?

We only communicate with businesses that have directly submitted their details through our website contact form. Communication is limited to confirming enquiries, scheduling calls, and providing operational or service-related updates required to support delivery.

Do you send cold emails, SMS, or make unsolicited calls?

No. We do not engage in cold outreach, unsolicited messaging, or bulk promotional communications. All contact is initiated by a direct enquiry from the business.

Will you contact me after I submit a form?

Yes. If you submit your details, we may contact you by phone or SMS to confirm your request, schedule a call, or provide information related to your enquiry. We do not send unsolicited messages.

Why do you use SMS or phone communication?

SMS and phone communication are used to ensure timely confirmation of enquiries, scheduling of calls, and essential follow-ups related to the services we provide. This helps prevent missed communications and supports efficient coordination.

Can I opt out of communications?

Yes. You may opt out of SMS communications at any time by replying “STOP”, and request removal from email communications by contacting us directly. Opt-out requests are processed promptly.

Is my information shared with third parties?

No. We do not sell or share personal data with third parties for marketing purposes. Information is used solely to respond to enquiries and deliver our services, in accordance with our Privacy Policy.

Is your service suitable for new businesses?

Yes. We work with both established and growing UK businesses, provided they are actively seeking structured support for managing inbound enquiries, follow-up, and appointment scheduling.